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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryce Baxter

April 22, 2025

5  out of  5
rating by Bryce Baxter
"I worked with Kate to switch my insurance policy to state farm for home and auto. Service was great. She answered all of my questions and their quote ended up being significantly less than Progressive, my now previous insurance company, for Auto and about the same for home. Excited to have this new insurance policy with state farm."
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Tim Rohde

April 19, 2025

5  out of  5
rating by Tim Rohde
"Very nice and very professional."
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Wilson Diaz

April 16, 2025

5  out of  5
rating by Wilson Diaz
"Julissa Rodriguez did a great job helping me. Thanks a lot."
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Meg Scholten

April 14, 2025

5  out of  5
rating by Meg Scholten
"Was shopping around for auto insurance. Called Dorothy Ortez's office and spoke with Dayne. Hands down the best and easiest transaction I have ever had in regards to insurance. He was so helpful and so quick to respond to all of my questions! Would highly recommend this agency! :)"
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Chloe

April 11, 2025

5  out of  5
rating by Chloe
"Dayne helped us out a lot with setting up our car and renters insurance and made it so easy and streamline. I would recommend this office to others as they are kind, easy to work with, and offer good insurance. Thank you."
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Renee Shipe

April 8, 2025

5  out of  5
rating by Renee Shipe
"This State Farm location has always been very helpful with not only quotes but getting me coverage at a VERY great rate. Always a great experience when using them. Highly recommend"
We responded:
"Hi Renee, thank you so much. We all love helping people as much as we can with their auto insurance and home insurance because that is what we'd want to someone to do for us. We all appreciate you recognizing our office. Dorothy, Dayne, Yuli, Ade, Kate, and Melissa "
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Christopher Berghorst

April 7, 2025

5  out of  5
rating by Christopher Berghorst
"Excellent service, huge savings! 🤑 Thanks Dayne Carpenter @ Dorothy Ortez office."
We responded:
"Thanks a ton Christopher! Dayne is a good dude and will always be there to help you with your auto insurance needs. Savings rocks!!! Call with any questions or concerns you have in the future. Dorothy"
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Bob Francois

February 27, 2025

5  out of  5
rating by Bob Francois
"Kristi is amazing. She is so helpful and is very responsive."
We responded:
"Ms. Kristi is awesome. Thank you for recognizing her. She has your very best interest at heart, especially when it comes to Auto Insurance and Home insurance. :). Dorothy and Team "
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April Bassler

February 13, 2025

5  out of  5
rating by April Bassler
"I had to call Kate w at state farm with Dorothy Ortiz office so I could switch my vehicles and she was very helpful and was very professional I would recommend them to anyone"
We responded:
"Kate is one of the best in the biz. She really watches out for people when it comes to auto insurance and home insurance. Thanks for recognizing her awesomeness. #TeamDorothy"
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Jim Van Dragt

February 12, 2025

5  out of  5
rating by Jim Van Dragt
"Kate was such a great help getting sis by side insurance"
We responded:
"Hi Jim! Thanks so much for the review of Kate. It really means a lot to us. And I so appreciate your business all these years. Dorothy, Kate, Dayne, Kris, Yuli and Melissa #AutoInsurance #HomeownersInsurance "
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Luke Vanderwerff

February 8, 2025

5  out of  5
rating by Luke Vanderwerff
"State Farm is always so helpful. I needed a copy of my Renter’s Insurance for my apartment complex’s administration and minutes later after I requested it I was sent a copy. Kate W. is a rockstar!"
We responded:
"Hi Luke! So nice to have another Vanderwerff household! Welcome to the world of insurance. You can totally trust us to help you with your home insurance (renters insurance for a bit more I presume) and auto insurance as you move through life. Thanks for the shout out to Kate! Dorothy "
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Danielle Wasson

January 28, 2025

5  out of  5
rating by Danielle Wasson
"Dane was very easy to work with and made the experience great! Highly recommend."
We responded:
"Dayne is awesome at helping people with their auto insurance or home insurance needs. So glad you loved working with him and took the time to recognize him. Dorothy and team"
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Marc Crew

January 13, 2025

5  out of  5
rating by Marc Crew
"Had new car insurance in ~30 minutes. Talked with an agent named Dayne, who assisted me with getting car insurance. Process was super easy"
We responded:
"Thanks Marc, Dayne is great at helping people with Auto Insurance. He can set you up with renters insurance and all sorts of stuff. He's honestly great. Thank you so much for your review. Dorothy"
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Breana Maginity

December 13, 2024

5  out of  5
rating by Breana Maginity
"Very quick sweet and easy to work with! They’re definitly on our side. Super thankful for all of their help! Thanks Yulissa, you’re awesome!"
We responded:
"Breana, thank you so much for recognizing Yulissa's awesomeness. I love these heartfelt reviews and hearing we can help people with their auto insurance or home insurance needs (or renters insurance or whatever). I so appreciate you taking the time to write this. Dorothy"
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Maikel Blanco

November 21, 2024

5  out of  5
rating by Maikel Blanco
"En el servicio de hoy conocimos a la Señorita Yulisa Rodriguez. Ella es muy profesional, muy amable, conocedora de su trabajo. Estoy muy satisfecho con la agencia de segutos. Gracias"
We responded:
"Gracias Maikel. Yulissa is the best. I'm glad you are satisfied. Dorothy Ortez"
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Amanda Rivera

November 15, 2024

5  out of  5
rating by Amanda Rivera
"Kay at State Farm was extremely helpful and knowledgeable!"
We responded:
"Amanda!!! thank you so much for recognizing Kate. Isn't she the best at helping people with auto insurance or home insurance? Reach out any time. Dorothy "
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Jennifer Lowry-Schneider

November 12, 2024

5  out of  5
rating by Jennifer Lowry-Schneider
"They have been wonderful. Dayne was so helpful and down to earth. It made feel included. He got me the greatest deal. Thanks so much."
We responded:
"Ms. Jennifer, I am so sorry I missed responding. Dayne is incredible and a genuine good guy. So glad we could help you with your insurance needs. Thank you again. Dorothy"
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Joaquin Eligió mundo

November 6, 2024

5  out of  5
rating by Joaquin Eligió mundo
"Yulissa Rodríguez. La señorita fue muy amable y muy buen trato muchas gracias"
We responded:
"Gracias Joaquin! Yulissa is the best with auto insurance. Thank you so much. Dorothy"
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Tony Sutton

October 29, 2024

5  out of  5
rating by Tony Sutton
"Talked to Kris today, she made my switch quick fast and easy."
We responded:
"Awe, thanks Tony S!!!! Kris is awesome at insurance and she's a straight up good person too. Don't be a stranger! We are here to help with all your insurance needs. Dorothy, Kris, Addie, Jacob, Dayne, Yuli and Kate #DorothyOrtez "
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Jorge Ramirez

October 14, 2024

5  out of  5
rating by Jorge Ramirez
"Yulisa Rodriguesz me alludo poder tener mi aseguranza de carro"
We responded:
"Thank you so much Jorge! WE appreciate you! Dorothy "
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Jorge Ramirez

October 14, 2024

5  out of  5
rating by Jorge Ramirez
"Yulisa Rodriguesz me alludo poder tener mi aseguranza de carro"
We responded:
"Thank you so much Jorge! WE appreciate you! Dorothy "
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Sarah P

October 13, 2024

5  out of  5
rating by Sarah P
"Dayne was very helpful in setting up auto insurance -- a quick and easy process!"
We responded:
"Thanks Sarah, we appreciate you choosing our office. #Team Dorothy"
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Jose Sanchez

October 1, 2024

5  out of  5
rating by Jose Sanchez
"Came in and added insurance to a vehicle, and Kate was really helpful, I would gladly recommend her services,"
We responded:
"Thank you Jose. Kate is the best at helping people with auto and home/renter's insurance. We appreciate and for taking the time to recognize Kate. #TeamDorothy"
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Jason Mills

September 20, 2024

5  out of  5
rating by Jason Mills
"Outstanding Service and Expertise! I had the pleasure of working with Dayne Carpenter at State Farm for my auto insurance, and I couldn't be more satisfied with the experience. Dayne truly goes above and beyond when it comes to customer service. He was incredibly knowledgeable, professional, and patient in answering all my questions, ensuring I understood every detail of my policy. What sets Dayne apart is his commitment to making sure his clients get the best coverage at the best rate. He made the entire process stress-free and tailored the policy to fit my specific needs, which gave me peace of mind. It's clear he genuinely cares about his clients and takes the time to provide personalized service, which is rare to find. If you're looking for an insurance agent who is reliable, efficient, and truly cares about your needs, I highly recommend Dayne Carpenter. He’s a great asset to the State Farm team, and I’ll definitely be returning for all my insurance needs in the future!"
We responded:
"Hi Jason, Please forgive my tardiness in this reply. I so appreciate your detailed account of Dayne's ability to help you with your auto and home insurance needs. I feel likely to have Dayne as a team member and insurance professional. We appreciate you and your business, and thank you from our family to yours. #TeamDorothy"
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Erick Ortega

September 17, 2024

5  out of  5
rating by Erick Ortega
"It was a great help this people are the best . Thanks to Dayne for auto insurance I recommend 💯 %."
We responded:
"Hey Erick, Thank you so much. We loving having great clients like you and appreciate that you let us handle your car insurance needs. #TeamDorothy"